FAQ

If you do not find the answer to your question, then please contact our customer service team who will be happy to assist you.

Can I change the vehicle type after it has reached the pick-up point?

You can change the vehicle type after it has reached its pick-up destination at an extra cost. You will be charged a cancellation fee as per the company terms and conditions.

Do you also provide loading/unloading & packing services?

All services confirmed through us include only transportation of goods. If any manpower & packing assistance is needed, we will give assistance in arranging as per requirement at extra cost. We do not guarantee packing and labour services.

What are the additional charges or waiting charges ?

If the truck has reached client location and there is delay in loading per day waiting charges range from 1000 to 5000 depending on vehicle type , if the vehicle is not loaded and returned empty customer is liable to pay driver fuel charges and waiting charges.

Do you provide Parcel, bike, courier or car transport service?

We only provide full truck transport services, we do not provide services for courier, parcels or car transportation.